Journal

Please include the recipient's phone number when completing the shipping information. Our delivery drivers require the recipients phone number in the event that nobody comes to the door when our drivers arrive. We do not call ahead of time, so please ensure the recipient will be home. 

There is an option to leave a card message at the ‘Cart’ Page. Please make sure you leave your card message before you go to the next page.

We have a 7-day return policy on giftware items only, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Items deemed returnable are for an exchange or store credit only.

To start a return, you can contact us at info@oleander.ca / 416-236-8273 or visit us in store.

You can always contact us for any return question at info@oleander.ca.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (flowers, or plants unless damaged at time of delivery), and jewellery. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

So, you got a new plant. Now what?! 

Find your plant from the list below, click on the photo, and learn all about it's light and water requirements.

Green Plants	Flowering Plants	Holiday Collection	Seasonal Plants
Cacti & Succulents	Anthurium	Holiday Planter	Hydrangea
Ferns	Orchid	Poinsettia	Spring Bulbs
Pilea	Calla Lily	Silver Bush	Shamrock (Oxalis)
Palms	Peace Lily	Frosty Fern
Bromeliads	Kalanchoes and Calendivas	Amaryllis
Air Plants	African Violet	Winterberry
String Of Hearts/Pearls/ Dolphins/Turtles		Alberta Spruce
Hoyas		Lemon Cypress
Fiddle Leaf Fig		Cyclamen
Philodendrons Monstera/Pothos/Finger
Rubber Plant
Snake Plant (Sansevieria)