GWYG - Get What You Get
GWYG - Get What You Get
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By far, our most favourite request is designer’s choice. To hear that you, the customer, trusts us to work our magic is music to our ears! More often than not, we’ll usually reward that trust with even more panache and flair than might originally be expected. Still, even when creative freedom is given, a level of restraint remains. How far is too far to push it?
But we’re artists! We want the opportunity to show off what we’re capable of and we know there’s people out there who would appreciate the unordinary, the abstract, and the unconventional. This is our chance for no holds barred, so for those willing to let go and send something one-of-a-kind, look no further!
With great risk comes great reward. If you choose to GWYG you’ll be giving us permission to let our creativity run wild. We’ll choose the blooms we’re most inspired by, possibly use an unexpected colour palette, include elements you might not know to ask for, and arrange in vases that aren’t your standard clear glass vessels. Choose your design style and size, and leave the rest to us!
Please note that size and fullness of final products will range. We’re taking this opportunity to possibly use upgraded blooms and vessels which could lead to the finished piece not lining up to typical expectations.
*MINI SIZE IS TYPICALLY DESIGNED IN A 2.5" VASE*
Orders must be placed online by 11am EST for same day delivery. Local orders may be placed over the phone by 2pm EST for same day delivery.
Good to know info...
Is this a gift?
Please include the recipient's phone number when completing the shipping information. Our delivery drivers require the recipients phone number in the event that nobody comes to the door when our drivers arrive. We do not call ahead of time, so please ensure the recipient will be home.
There is an option to leave a card message at the ‘Cart’ Page. Please make sure you leave your card message before you go to the next page.
Returns Policy
We have a 7-day return policy on giftware items only, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Items deemed returnable are for an exchange or store credit only.
To start a return, you can contact us at info@oleander.ca / 416-236-8273 or visit us in store.
You can always contact us for any return question at info@oleander.ca.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (flowers, or plants unless damaged at time of delivery), and jewellery. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Plant Care Instructions
So, you got a new plant. Now what?!
Find your plant from the list below, click on the photo, and learn all about it's light and water requirements.
| Green Plants | Flowering Plants | Holiday Collection | Seasonal Plants |
 Cacti & Succulents |
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 Spring Bulbs
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 Shamrock (Oxalis) |
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 Frosty Fern |
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 Kalanchoes and Calendivas |
 Amaryllis |
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 African Violet |
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 String Of Hearts/Pearls/ Dolphins/Turtles |
 Alberta Spruce |
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 Hoyas |
 Lemon Cypress |
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 Fiddle Leaf Fig |
 Cyclamen |
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 Philodendrons Monstera/Pothos/Finger
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 Rubber Plant |
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